If your battery is depleting faster than expected, try the following:. Fully charge the battery before each use to ensure optimal runtime. Turn off the device completely when not in use to avoid unnecessary power drain. Use the appropriate mode for y
With the standard 65 W portable charger, a full charge typically takes approximately 88 minutes. For best results, make sure to charge the device in a well-ventilated, stable environment and avoid using the exoskeleton while it is charging.
It is not recommended to use the exoskeleton while it is charging. Doing so may lead to performance issues or overheating, and could interrupt the charging process. For safety and optimal battery performance, allow the device to fully charge before u
To maintain battery health during extended periods of non-use:. Charge the battery to around 50% before storage. The battery features an auto-discharge function that helps maintain this level automatically:. It will discharge to 96% after 3 days of i
Yes, the battery in your Hypershell exoskeleton is replaceable. If you need a replacement, please contact Hypershell customer support for assistance and guidance on the proper process. Additional batteries can also be purchased separately through our
If your Hypershell battery isn’t charging, try the following steps:. Check the connections: Make sure the charging cable is securely connected to both the charger and the battery. Inspect the charging port: Look for any dust, debris, or damage in the
You can check the battery level of your Hypershell exoskeleton in two ways:. On the device: The battery level is displayed directly on the interface located on the right hip motor of the exoskeleton. In the Hypershell+ app: Connect your device via Bl
To charge your Hypershell battery, follow these steps:. Prepare the charger: Use the Hypershell 65W Charger (optional) or a compatible 65W PD third-party charger. Insert the battery:. Remove the Battery Protection Cover. Insert the battery into the h
Here’s everything you need to know about charging and using the battery that powers your Hypershell X Series exoskeleton. Battery Overview. The Hypershell X Series uses a 5000 mAh (72 Wh) intelligent battery, built for performance, reliability, and e
4-in-1 Charger. A charging adaptor provided as a free gift with select Kickstarter and Indiegogo orders. Not available for separate purchase. To use it, the battery must be installed into the exoskeleton during charging. Offers a compact, basic charg
If you’re experiencing unusually slow charging, it’s often related to Power Delivery (PD) compatibility. Here’s how to identify and resolve the issue:. 1. Check PD Compatibility. Ensure that both your charger and USB-C cable support the USB Power Del
Yes, there is an alternate method to manually discharge the battery, which can also be useful for troubleshooting battery-related issues. Here’s how to use the external discharge feature:. Set up the hardware connection. Locate the Type-C port on you
You can use a standard USB-C charger to charge your Hypershell product. However, for optimal performance, it is recommended to use a 65 W or higher PD (Power Delivery) charger. Recommended: A 65 W PD charger ensures faster and more efficient charging
To extend the lifespan of your Hypershell battery and maintain optimal performance, follow these key tips:. Avoid extreme temperatures. Keep the device within a temperature range of 0° to 40° C (32° to 104° F). Exposure to conditions above 40° C or b
If the power indicator doesn’t light up during charging, follow these troubleshooting steps to identify and resolve the issue:. Re-insert the battery. Power off the device, remove the battery, and carefully re-insert it to ensure it’s properly seated
To maintain battery health:
If you notice that your Hypershell product’s battery lasts only around 30 minutes, it may be due to the specific performance settings you're using. Here's a breakdown to help you understand why. Mode: Hyper Mode. Power Level: 100%. Speed Setting: Low
If your Hypershell X exoskeleton isn't charging properly or won't power on, follow the steps below to identify and resolve common issues. Ensure you're using the correct charging equipment:. A USB-C charging cable. A PD (Power Delivery) charger with