My exoskeleton doesn’t seem to be powering on after setup. What should I do?Updated 18 days ago

If your Hypershell exoskeleton isn’t powering on, try the following steps:

1. Check the Battery

    •    Make sure the battery is fully charged

    •    Confirm that it’s properly inserted and locked into place

2. Inspect Device

    •    Check for any signs of damage or loose components

3. Power On Again

    •    Press, then press and hold the power button for 2 seconds

    •    Watch for any indicator lights or vibration that suggest the device is starting up

If the exoskeleton remains unresponsive, please contact our customer support team. We’ll assist with further troubleshooting or arrange service if necessary.