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How long is the warranty for the Hypershell exoskeleton?Updated 3 hours ago

At Hypershell, we’re committed to product quality and customer satisfaction. Warranty coverage varies based on your region and how you purchased the product:

Warranty Periods:

  • EU, Switzerland, and Norway: 2-year warranty
  • All other regions: 1-year warranty
  • Crowdfunding backers (Kickstarter/Indiegogo): +1 extra year added to the standard warranty (e.g. 3 years total in the EU)

Warranty Details:

  • Coverage begins from the date your package is delivered
  • Linked to the Product Serial Number (not the customer), and non-transferable to other products
  • Covers manufacturer defects and other issues as defined in our warranty policy

How to request warranty service:

Please provide the following when contacting customer support:

  • Your Order Number
  • A screenshot of your Hypershell order confirmation email

For further questions or to start a warranty claim, don’t hesitate to contact our customer service team—we’re here to help!

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