My exoskeleton makes unusual noises when in use. What should I do?Updated 3 hours ago

If your exoskeleton is producing unexpected or abnormal sounds, try the following steps:

Inspect the device for loose components

Make sure all parts are securely assembled and properly tightened according to the user manual.

Check for debris or obstructions

Look for any dirt, dust, or foreign objects that may be interfering with the moving parts or joints.

Test the device in a quiet environment

Use the exoskeleton in a controlled space to better identify where the sound is coming from.

If the noise persists after these checks, please contact Hypershell customer support. Our team can help determine whether a component needs adjustment, repair, or replacement. Avoid continued use until the issue is diagnosed to prevent further wear or damage.