My exoskeleton makes unusual noises when in use. What should I do?Updated a month ago

If your exoskeleton is producing unexpected or abnormal sounds, try the following steps:

• Inspect the device for loose components

  Make sure all parts are securely assembled and properly tightened according to the user manual.

• Check for debris or obstructions

  Look for any dirt, dust, or foreign objects that may be interfering with the moving parts or joints.

• Test the device in a quiet environment

  Use the exoskeleton in a controlled space to better identify where the sound is coming from.

If the noise persists after these checks, please contact Hypershell customer support. Our team can help determine whether a component needs adjustment, repair, or replacement. Avoid continued use until the issue is diagnosed to prevent further wear or damage.