What is the return process for a faulty exoskeleton?Updated a month ago

If you believe your exoskeleton is faulty, please contact our customer support team to begin the return process. You’ll need to provide:

    •    Proof of purchase (e.g. order number or confirmation email)

    •    A brief description of the issue

    •    Photos or videos, if possible, to help us assess the problem

Once we review your case, we’ll guide you through the return steps. Depending on the situation, your product will be repaired, replaced, or refunded in accordance with our return and warranty policies.